Digital social media & pharmacovigilance monitoring

In the fast-moving world of digital communication, it is essential for companies in the healthcare sector to keep track of everything and meet legal and regulatory requirements. evalii® offers a comprehensive solution for monitoring all digital channels and ensures that no detail is overlooked.

• Seamless pharmacovigilance monitoring of all digital channels: With evalii®, your digital communication channels – from social media to blogs to patient forums and beyond – are monitored 24/7. Our technology captures and documents posts and comments in real time to ensure complete documentation of all interactions.

• Moderation and community management: Our specially trained evalii® agents review all incoming messages and respond according to your individual requirements. This includes checking for pharmacovigilance-relevant content, compliance with legal requirements and moderation according to your guidelines.

• Data protection compliance: The protection of personal data is our highest priority. evalii® complies with the strictest data protection laws to ensure the security and confidentiality of all data collected.

• Monitoring in (almost) all languages: evalii® offers a wide range of supported languages to serve global companies. With the ability to analyze content in a variety of languages, we ensure that no important information is missed, regardless of the geographic location of your target audience.

• Validated and audited* processes: Our processes are designed not only to maximize efficiency and reliability, but also to meet the most stringent audit requirements. With evalii® you can be sure that your monitoring activities meet regulatory standards.

• Legal and regulatory compliant: evalii® meets the requirements of AMG, MPAMIV, FDA, HWG as well as EU directives and EU regulations, GVP guidelines (Good Pharmacovigilance Practices) and other relevant regulations. Our service ensures that your digital activities always comply with the current laws and regulations.

• ISO 27001-certified data centres: Our infrastructure is based on ISO 27001-certified data centres that guarantee the highest security standards. This certification enables us to ensure the security and integrity of your data at the highest level.
  
  

• Reliability through redundant systems: The reliability of our service is ensured through the use of redundant systems. Even in the event of a technical failure, our backup solutions ensure that the service continues to run seamlessly.

With evalii® you choose a comprehensive, reliable and secure solution to meet the requirements of digital communication in the healthcare sector. To contact us to learn more about how we can support you.

*evalii® and our PV monitoring are ISO certified and audited.